Software and E-Commerce Sales and Partnerships Representative

Employer: Indepth Research Services

Salary: Confidential


Job summary

INDEPTH RESEARCH SEVICES LTD

We are a training and consultancy center offering technical consultancy and training services designed for individual and organizations in the agriculture, climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; logistics and telecommunication; recovery and reconstruction; safety and security; water and sanitation sectors.

We are looking to hire a skilled Software and E-Commerce Sales and Partnerships Representative Responsible for the merchandising, distribution and selling of software and B2B E-Commerce products developed by the company.

Job description

Primary responsibilities
  • Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer software offered by the company.
  • Develop and execute strategies for lead generation, sales, pricing and all other matters related to revenue generation
  • Personally pursue and close key sales opportunities, managing the sales process
  • Work with the internal sales team to pursue key prospects
  • Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas
  • Identify, engage and assist in the development of vendor programs for new product lines
  • Build professional and trusting relationships with key customers, leverage existing relationships
  • Set and manage client's expectations
  • Create clear, precise and properly detailed client program documentation
  • Takes orders over the phone and in person.
  • Advises customers on technical matters and recommends appropriate computer configurations.
  • Negotiate price for the sale.
  • Construct sales pitches and presentations.
  • Stay abreast of market trends.
  • Assist with the company helpline.
  • Demonstrate product features before a sale.
  • Respond to pre-qualification questionnaire or information to tender document.
  • Negotiate a commercial agreement.
  • Help customers maximize the use of software features.
  • Advise on appropriate user training.
  • Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals.
Required Qualifications:
  • Associate’s degree or 4 years of post-secondary education.
  • 3-5 years’ previous experience selling into online accounts
  •  Working knowledge of the online sales process
  • Ability to develop and execute sales strategies and business plans.
  • Experience preparing and maintaining sales reports.
  • Strong analytical skills, and the ability think “outside of the box” to expand our digital footprint in E-Commerce.
  • Excellent customer service skills and commitment to resolve customer issues such as service, pricing, correspondence or other needs/concerns in a timely manner.
  • Excellent interpersonal skills and the ability to develop strong external and internal relationships.
  • Advanced knowledge of analytical tools and practices using Microsoft Excel (I.e. advanced formulas, statistical tools, pivot tables, etc.) or similar tool.
  • High level of initiative and drive – ability to prioritize a variety of projects and tasks to create focus and to consistently meet and exceed goals.
  • Ability to perform time sensitive projects and meet deadlines.
  • Ability to perform with minimal supervision in a fast-paced, dynamic environment
Preferred Qualifications:
  • Bachelor’s degree in Marketing, Business, Merchandising, or related field.
  • E-Commerce/digital sales experience, preferable selling data analysis and statistical software or B2B E-commerce products.
  • Experience making sales calls to companies and non-traditional accounts.
  • Understanding of quantitative and qualitative research.

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